Billing and Collections Support

 Our small team is experienced in working with current and legacy inventory, including all major payer plans, to increase revenue and stop revenue leakages. We have experience on various A/R platforms, such as Epic, Meditech, ECW, Allscripts, Oracle Cerner, GE, Invision, etc.

To ensure HIPAA  and HITeach compliance, we use security compliance mandated by the PCI Security Standards Council and offer a 24/7 Customer Self-Service IVR payment application.   

We partner in managing day-one claims or claims 120 days and over. Working claims, on or offsite, with access to your account receivable platform and (EHR) electric health records.

• Investigate/resolve any denied and short-paid transactions promptly and effectively.
• Manages assigned work queue to ensure all accounts are worked, timely and appropriately
• Identifies critical challenges driving AR, escalates to Management for resolution
• Ability to analyze AR work queue, provide recommendations for resolution, and identify billing and payment trends
• Communicate with carriers to reconcile outstanding account balances
• Works to resolve account balances of an assigned work queue
• Take actions including (but not limited to) write-offs, appeals, transfers, review of EOBs, and other carrier correspondence
• Researches and resolves unbilled claims 
• We provide weekly KPI reports to leadership on the Management of claim inventory. 
• Third-Party Liability Billing and Medical Record Release and Notarization of Affidavits.