PERFORMANCE AND PROCESS IMPROVEMENT PLANNING
Based on the assessment findings, we will present a formal action plan to client leadership to improve revenue cycle performance, Increase Revenue, and Stop Leakage. The customized action plan will include formal prioritized recommendations, required steps for execution, and intended results.
We outline the revenue cycle optimization -action plan. Then, through a collaborative process with the client’s management and information technology team, define revenue cycle activity and develop the steps necessary to achieve key revenue cycle goals. To optimize performance and processes to drive revenue, increase efficiency, reduce costs, increase profits, boost customer satisfaction, and optimize key performance indicators. Once formalized, this plan will be the guide for revenue cycle success.
Our experienced, multi-disciplinary team formalizes the implementation activities and action plan to ensure critical milestones are met using strict project-managed workflows that produce reliable results. Our team will regularly report progress to client leadership.
As part of our services, our healthcare revenue cycle management ensures that your revenue cycle AR system is functioning optimally and within standards to achieve a more significant (ROI) Return on investment related to the scope of work.
Your hospital or physician group will also benefit from the breadth and depth of our services.
We resolve the gaps in people, processes, and systems (A/R management) by implementing optimization and stabilization plans.
Lean Methodology Consulting
Change Management
Staff Performance Improvements
- End-user training
- Productivity
- Staffing model
- Wage Index
- Job descriptions
Process Performance Improvements
- 837 and 835 file
- Claims review and processing
- Denials
- Appeals
System Performance Improvements
Revenue Leakage and Gaps
- BI – Business Intelligence Tools
- Advanced data analytics