PERFORMANCE AND PROCESS IMPROVEMENT PLANNING

 Based on the assessment findings, we will present a formal action plan to client leadership designed to drive revenue cycle performance improvement, Increase Revenue, and Stop Leakage. The customized action plan will include formal prioritized recommendations, required steps for execution, and intended results.  

We outline the revenue cycle optimization -action plan. Then, through a collaborative process with the client’s management and information technology team, define revenue cycle activity and develop the steps necessary to achieve key revenue cycle goals. To optimize performance and processes to drive revenue, increase efficiency, reduce costs, increase profits, boost customer satisfaction, and optimize key performance indicators. Once formalized, this plan will be the guide for revenue cycle success.

Our experienced, multi-disciplinary team formalizes the implementation activities and action plan to ensure critical milestones are met using strict project-managed workflows that produce reliable results. Our team will regularly report to client leadership on progress. 

As part of our services, our healthcare revenue cycle management ensures that your revenue cycle AR system is functioning optimally and within standards to achieve a more significant (ROI) Return on investment related to the scope of work.

Your hospital or physician group will also benefit from the breadth and depth of our services. 

We resolve; People, Processes, and Systems (A/R Management) gaps by implementing optimization and stabilization plans.

Lean Methodology Consulting

Change Management

Staff Performance Improvements 

• End-user training
• Productivity 
• Staffing model 
• Wage Index
• Job descriptions

Process Performance Improvements

• 837 and 835 file 
• Claims review and processing
• Denials 
• Appeals 

System Performance Improvements 

Revenue Leakage and Gaps

• BI – Business Intelligence Tools
• Advanced data analytics